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Tenant Retention
Monday, 16 January 2017 / Published in Cube News, Office Space

TENANT RETENTION IS VITAL FOR OFFICE LEASE

Leasing office space should be hassle free, and a good relationship between tenant and landlord will go a long way to enabling this.

Regular, communication and being proactive can help keep both parties happy” says Wayne Windell, chief executive of Cube Workspace, a company that provides tailored, serviced office space in Johannesburg and Cape Town.

“Unlike in the residential property market, finding new tenants for office space can be difficult and expensive. For that reason, it’s essential to maintain a good relationship to keep existing clients.

A reliable landlord is a good starting point look for a property owner that has a solid history of stability and a good reputation.” “A high tenant retention rate is essential,” says Ryan Joffe, chief executive of Ryan Joffe Properties, which manages several commercial properties in Cape Town. “This gives piece of mind to potential clients when considering leasing with us.” “Understanding all the conditions of the lease is vital for landlords and tenants. You need to be upfront and open from the beginning about anything you don’t like in the lease to avoid future unpleasantness, which can be a costly exercise for all parties concerned,” says Windell. “Going the extra mile for your tenants will help retain them in the long term and create a fruitful relationship.” Ascot Wealth Management, a tenant at Cube Workspace in Rondebosch, finds having an onsite office manager extremely beneficial.

“Knowing that I can just walk down the hallway and get immediate assistance is very reassuring,” says wealth manager Nicola Glass.

Tagged under: Tenant Retention

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